
When it comes to the latest technology — especially AI — retailers know it holds enormous promise and potential…they just don’t know what to do with it. I just talked to my friend and former colleague Arthur Zaczkiewicz, who is one of the smartest guys out there covering the retail world (and also the one with the most difficult-to-spell last name) about this and all kinds of things in the retail world. It’s short and more bittersweet than just sweet but worth a listen…and a watch.