As retailers start to reopen their stores — and those that never closed figure out how to operate safely and profitably during The New Abnormal — different businesses are coming up with different strategies. It’s a fascinating study of how smart companies face the same situation and employ different techniques and tactics. Nothing Stupid about it…though some are decidedly better than others.
I looked at how four major retailers are handling things in this new Forbes.com post: https://www.forbes.com/sites/warrenshoulberg/2020/05/03/macys-costco-trader-joes-zappos-approaching-return-of-retail-from-many-angles/#2a3850b16499
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